Education · Playbook 40

Teacher workload: planning and feedback drafting

Lesson plans, resources and feedback drafted from the trust's own curriculum in minutes. The teacher reviews, changes and owns every word, and safeguarding stays with people.

  • Generative AI
  • Retrieval (RAG)
  • Human in the loop
  • DfE product safety standards
  • KCSIE
  • Ofsted
  • ICO Children's code
  • UK GDPR

At a glance

The problem
Teachers spend evenings and weekends adapting plans, making resources and writing feedback, often rebuilding what the trust already has
Typical volume
Around 1,200 teachers across 20 academies, each planning 20–25 lessons and giving feedback on hundreds of pieces of work a week
Who's involved
Trust leadership, curriculum leads, headteachers, teachers, the designated safeguarding leads, the DPO, trust IT
Pilot
One term in 3–4 academies and two subjects, after a 3–4 week discovery
Platforms
AWS, Azure, or a sovereign or on-prem stack

An illustrative scenario. The numbers are typical examples, not a client case study. The cloud services and UK rules were checked on 9 November 2026.

The business problem

A multi-academy trust has usually invested years in a shared curriculum: schemes of work, knowledge organisers, assessment points and agreed ways of giving feedback. Yet much of a teacher's planning time still goes on finding the right part of that curriculum, adapting it for this class, and building resources from scratch. The same worksheet gets made a dozen times across a dozen academies.

Feedback is the other big load. Written feedback on a set of books or essays takes hours, and much of it repeats the same points. Teachers adapt resources for pupils with SEND or English as an additional language by hand, late at night. Workload is one of the main reasons teachers give for leaving, and every hour spent re-typing is an hour not spent teaching.

Many teachers already use free AI tools to help. That is the risk the trust actually has today: pupil work pasted into consumer services that may train on it, content that ignores the trust's curriculum, and no record of what was used. The DfE's guidance is clear that personal data should not go into tools like these without the right protections, and that staff stay responsible for anything the AI produces. The trust needs a safer route, not a ban that drives use underground.

What AI changes

  • Teachers ask for a lesson plan, starter, quiz or worksheet, and the assistant drafts it from the trust's own schemes of work, citing the unit and lesson it drew on.
  • Resources can be adapted in one step: a simpler reading level, a dyslexia-friendly layout or a version with key vocabulary, without naming the pupil or recording their needs in the tool.
  • For formative work, the teacher uploads a class set and the assistant drafts feedback against the success criteria the teacher chose. The teacher reads every piece, edits the feedback and decides what the pupil sees.
  • Pupil names are replaced with codes before anything reaches the model, and the platform contract stops any provider training on pupil or staff work.
  • If a piece of pupil work contains something that could be a safeguarding concern, the assistant stops drafting for that piece and tells the teacher to read it in full and follow the school's safeguarding procedure. It never judges, scores or reports the concern itself.
  • Nothing reaches a pupil or a parent unless a teacher sends it. The assistant never marks work that counts towards a qualification.

How success is measured

Agree these, and measure the baseline, before anything is built. Example targets are typical, not promises.

Teacher time on planning and feedback

Self-reported in a short termly survey, checked against a time diary in the pilot academies.

Example3–5 hours a week back

Draft edit rate

How much teachers change the drafts. Very high means it isn't helping; near zero can mean drafts are going out unread.

ExampleStable, and reviewed half-termly

Curriculum alignment

Share of sampled drafts that a curriculum lead judges true to the trust's scheme of work.

ExampleAbove 90% of the sample

Personal data reaching the model

Pupil names or identifiers found in prompts by the automated check and the monthly sample.

ExampleZero, with every exception investigated

Safeguarding stops

Times the assistant stopped and handed a piece back to the teacher, reviewed with the DSLs for appropriateness. It's a backstop, not a detector.

ExampleReviewed every half term

Teacher take-up and trust

Active weekly users, and whether teachers would recommend it to a colleague.

ExampleMost teachers in pilot academies using it weekly

UK regulation and controls

Cross-sector rules are on the UK regulation map.

  • DfEGenerative AI: product safety standards (updated 19 January 2026)

    Ask your platform and model providers to show how they meet each standard: stated purpose, monitoring and reporting, security, privacy, intellectual property, design and testing, and governance. The standard on intellectual property says pupils' and teachers' work isn't used for commercial purposes, including model training, without the copyright owner's permission. The learner-facing standards, such as filtering, apply in full if pupils ever use the tool, which this design doesn't allow.

  • DfEGenerative AI in education (policy paper, August 2025) and the support materials for school staff (updated May 2026)

    Teacher-facing use is where the DfE sees the clearest benefits. Staff check everything the AI produces and stay responsible for it. Personal data isn't put into generative AI tools unless the school has met data protection law, been open with pupils and parents, and has the right agreements in place.

  • DfEKeeping children safe in education 2026 and the filtering and monitoring standards (updated September 2026)

    KCSIE 2026 has applied since 1 September 2026. The filtering and monitoring standards ask schools to review where generative AI is used at least once a year, and to review early when a new AI tool is introduced. Safeguarding is never delegated to the assistant: concerns go to the designated safeguarding lead through the school's normal procedure.

  • OfstedHow Ofsted looks at AI (updated October 2025) and the renewed inspection framework (from 10 November 2025)

    Ofsted doesn't inspect AI tools. It looks at whether leaders made sensible decisions about them, including data protection, safeguarding and bias, and at the effect on pupils. Keep the decision record, the DPIA and the evaluation evidence where a headteacher can find them.

  • ICOUK GDPR, the Data Protection Act 2018 and the Children's code

    Each academy trust is a controller for pupil data. That means a DPIA before the pilot, collecting only what's needed, UK processing, a clear retention period, and providers acting strictly as processors. The Children's code applies to online services likely to be accessed by children. A staff-only tool is outside it, but if pupils are ever given access, the code applies and privacy settings start high.

  • ICOData (Use and Access) Act 2025

    Since 5 February 2026, organisations designing online services likely to be used by children must take account of children's higher protection needs. The automated decision reforms also apply, but this design makes no decision about a pupil: the teacher decides what to teach and what feedback the pupil gets.

The solution

Showing AWSAzuresovereign / on-prem services. Switch with the toggle; every diagram and table on this page follows it.

Teacher workload: planning and feedback drafting: reference architecture
  1. 01Channels

    • Teacher in the trust's productivity suite
    • Teacher web app
    • Class sets of pupil work
  2. 02Intake

    • API GatewayAPI ManagementKong, or your existing API gatewayAPI and sign-in
    • Amazon TextractContent Understanding (Document Intelligence)Docling plus an open-weight vision modelRead handwritten and scanned work
    • Amazon Comprehend PII detectionAzure Language PII detectionOpen-source PII detection (e.g. Presidio)Remove pupil names
  3. 03Intelligence

    • Bedrock Knowledge BasesFoundry IQ (Azure AI Search)OpenSearch, or PostgreSQL with pgvectorCurriculum and schemes of work
    • Agent
      Amazon BedrockMicrosoft FoundryOpen-weight models via vLLMDrafting assistant
    • Bedrock GuardrailsFoundry guardrailsNeMo Guardrails or Llama GuardGuardrails and safeguarding stop
  4. 04Orchestration

    • Step FunctionsDurable FunctionsTemporalFeedback batch workflow
    • SQSService BusRabbitMQQueue for class sets
  5. 05Systems of record

    • Curriculum library (approved versions)
    • Learning platform
    • Management information system (read-only class lists)
  6. 06People

    • Person
      Teacher: reviews, edits, owns
    • Person
      Curriculum leads: own the content
    • Person
      Designated safeguarding lead
  • Cloud or platform service (AWSAzuresovereign / on-prem)
  • AI agent
  • A person decides
  • Your existing systems
  • Outside your organisation

Components, side by side

Teacher workload: planning and feedback drafting: components on AWS, Azure and a sovereign or on-prem stack
LayerAWSAzureSovereign / on-prem
Intake: sign-in, uploads, filesTeachers sign in with the trust identity they already use. Uploaded work is deleted after the agreed short retention period.API Gateway, S3API Management, Blob StorageKong or your existing API gateway; Ceph or IONOS S3 Object Storage
Reading pupil workTest on real photos of exercise books, with children's handwriting, not typed samples.Amazon TextractAzure Content Understanding (includes Document Intelligence)Open-source parsing (e.g. Docling) plus an open-weight vision model
Removing pupil namesNames from the class list are swapped for codes before the model sees anything. The teacher's screen puts them back.Amazon Comprehend PII detectionAzure Language PII detection in Foundry ToolsOpen-source PII detection (e.g. Microsoft Presidio)
DraftingBoth clouds offer a choice of models, including Claude. Test each against your own curriculum and feedback policy, not a general benchmark.Amazon BedrockMicrosoft FoundryOpen-weight models served with vLLM on your own GPUs, or IONOS AI Model Hub
Curriculum knowledge (retrieval)Only approved, current versions of the trust's schemes of work, success criteria and feedback policy. Every draft cites the unit and version.Bedrock Knowledge BasesFoundry IQ, built on Azure AI SearchOpenSearch, or PostgreSQL with pgvector
Assistant runtimeThe first release is retrieval plus drafting, with no tools that act. Keep it that way until there's a clear reason.Amazon Bedrock AgentCore (if tools are added later)Foundry Agent Service (if tools are added later)An open-source agent framework (e.g. LangGraph) on Kubernetes
WorkflowClass sets are processed as a batch, so a slow model never blocks the teacher's screen.AWS Step FunctionsDurable Functions or Logic AppsTemporal, or n8n
Middleware and eventsAmazon SQS, EventBridgeService Bus, Event GridApache Kafka or RabbitMQ
Link to the MIS and learning platformClass lists come in read-only, for name removal. Nothing is written back to the MIS.Read-only API through API GatewayRead-only API through API ManagementRead-only API through Kong or your existing gateway
GuardrailsBlocks unsuitable content in drafts, and triggers the safeguarding stop that hands a piece back to the teacher.Bedrock GuardrailsFoundry guardrails (Azure AI Content Safety)Open-source guardrails (e.g. NeMo Guardrails, Llama Guard)
Identity, keys, data protectionStaff accounts only. Pupils have no access.IAM Identity Center, KMS, MacieEntra ID, Key Vault, PurviewKeycloak or your existing Active Directory; OpenBao or HashiCorp Vault; an HSM
Monitoring and auditLog prompts, sources and drafts with pupil codes, not names. Keep logs only as long as the DPIA says.CloudWatch, CloudTrailAzure Monitor, Log AnalyticsPrometheus, Grafana, OpenTelemetry
UK data residencyIONOS AI Model Hub runs in German data centres: EU, not UK, residency. Check the trust's own data policy before choosing it.eu-west-2 (London)UK South / UK WestYour own UK data centre, or a UK or EU provider

On a phone, the table shows the platform you pick. Sovereign / on-prem means open, portable components you can run in your own data centre or with a UK or European provider; IONOS is shown as one example, and others exist. What sovereign cloud means →

Hybrid and on-prem

Many organisations keep core systems and sensitive data on their own servers. This is how the same design works across both.

Stays on-prem

The management information system, safeguarding records and any on-site file servers stay where they are. Safeguarding records are never connected to the assistant at all.

Uses cloud AI

Retrieval over the curriculum library, reading of uploaded work and drafting run in a UK cloud region, or on the trust's own GPUs with open-weight models. Pupil names are removed before any text leaves the trust's control.

How they connect

Teachers reach the assistant over the internet with the trust's single sign-on. The read-only class list feed comes from the MIS through an API gateway, over a site-to-site VPN or a private link such as AWS Direct Connect or Azure ExpressRoute where the trust has one.

If the link drops

Teaching carries on as it did before the assistant. Teachers plan from the curriculum library directly, and any class sets in the queue are drafted when the service returns. Nothing about a pupil depends on the assistant being up.

The agents

What each agent may do through its tools, what it may not, and where a person signs off. The limits are enforced by the platform, not the prompt.

Drafting assistant

May do

  • Search the trust's approved curriculum, schemes of work and feedback policy
  • Draft lesson plans, quizzes, worksheets and adapted versions for the teacher
  • Read a class set of formative work, with names removed, and draft feedback against the teacher's chosen criteria
  • Stop and hand a piece of work back to the teacher when it may contain a safeguarding concern

May not do

  • Send anything to a pupil or a parent
  • Write marks or grades into the MIS or learning platform
  • Mark work that counts towards a qualification
  • Judge, score, record or report a safeguarding concern
  • See pupil names, SEND records, health or safeguarding information
  • Answer from general knowledge where the trust's curriculum covers the topic

Where a person signs offThe teacher reviews, edits and owns every plan, resource and piece of feedback. Safeguarding concerns are dealt with by the teacher and the designated safeguarding lead, never by the assistant. The assistant's permissions are enforced by the platform's identity and policy controls, not by instructions in a prompt.

Middleware and integration

The management information system is the record for pupils and classes. The assistant reads class lists through a read-only API, only to swap names for codes, and never writes back.

Class sets go onto a queue and are drafted as a batch. If the model is slow or a provider is down, the work waits safely and the teacher is told when drafts are ready. Each upload carries an ID, so a retry never creates duplicate feedback.

The curriculum library is the source of truth for content. Curriculum leads publish approved versions into it; the retrieval index is rebuilt from it, and old versions are removed, so the assistant can't draft from a superseded scheme.

The assistant can be switched off at any time without affecting teaching, assessment records or safeguarding. It holds nothing the trust can't do without.

Process and people

  • An acceptable use policy for staff that says what can and can't go into the assistant, written with teachers and the unions, not imposed.
  • Curriculum leads own the content in the library, with version control and a named owner for each subject.
  • A clear rule: the assistant's safeguarding stop is a backstop. Teachers read pupil work themselves, and every concern follows KCSIE and the school's procedure.
  • A half-termly sample review of drafts by curriculum leads, covering accuracy, bias and fit with the trust's feedback policy.
  • Training before access, including the DfE's staff module on safe use, what the assistant can't see, and how to report a bad draft.
  • The filtering and monitoring review updated to include the assistant, with a named senior leader and governor responsible.

Delivery plan

  1. 3–4 weeks

    Discovery

    Measure teacher time on planning and feedback, audit the curriculum library for gaps and versions, check data flows, and agree the acceptable use policy.

  2. Gate · must be true to passBaseline agreed, curriculum library ready, DPIA started, DSLs and unions consulted, product safety standards checked with providers.

  3. One term

    Pilot

    Two subjects in 3–4 academies. Planning first, then formative feedback once planning is trusted. Teachers keep working as normal and compare.

  4. Gate · must be true to passTime saved, curriculum alignment above target, no personal data reaching the model, DSL and DPO sign-off.

  5. 6–8 weeks

    Production

    Roll out to the pilot academies' full staff, with support, monitoring and a way to switch it off.

  6. Gate · must be true to passTraining complete, monitoring live, filtering and monitoring review updated, rollback plan agreed.

  7. Ongoing

    Scale

    Add subjects and academies in waves, then extend to support staff and SEND adaptations.

  8. Gate · must be true to passEach new subject's library passes the same alignment check.

Roles and RACI

Who is responsible, accountable, consulted and informed, by activity
ActivityCEO / trust boardDirector of educationSolutions architectI can fill thisTechnical PMI can fill thisEngineersI can fill thisDPODSL leadTrust IT
Business case and workload benefitsAccountableResponsibleConsultedConsultedInformedConsultedInformedConsulted
Target architectureInformedConsultedAccountable and ResponsibleConsultedConsultedConsultedInformedConsulted
DPIA and provider assuranceAccountableConsultedConsultedConsultedInformedResponsibleConsultedConsulted
Safeguarding design and reviewAccountableConsultedConsultedInformedInformedConsultedResponsibleConsulted
Curriculum library and contentInformedAccountable and ResponsibleConsultedConsultedConsultedInformedInformedInformed
Build and integrationInformedConsultedAccountableResponsibleResponsibleConsultedInformedConsulted
Go-live decisionAccountableResponsibleConsultedResponsibleInformedConsultedConsultedConsulted
Run, monitor and improveInformedAccountableConsultedConsultedResponsibleConsultedConsultedResponsible

Business case and workload benefits

CEO / trust board
A · Accountable
Director of education
R · Responsible
Solutions architect
C · Consulted
Technical PM
C · Consulted
Engineers
I · Informed
DPO
C · Consulted
DSL lead
I · Informed
Trust IT
C · Consulted

Target architecture

CEO / trust board
I · Informed
Director of education
C · Consulted
Solutions architect
A/R · Accountable and Responsible
Technical PM
C · Consulted
Engineers
C · Consulted
DPO
C · Consulted
DSL lead
I · Informed
Trust IT
C · Consulted

DPIA and provider assurance

CEO / trust board
A · Accountable
Director of education
C · Consulted
Solutions architect
C · Consulted
Technical PM
C · Consulted
Engineers
I · Informed
DPO
R · Responsible
DSL lead
C · Consulted
Trust IT
C · Consulted

Safeguarding design and review

CEO / trust board
A · Accountable
Director of education
C · Consulted
Solutions architect
C · Consulted
Technical PM
I · Informed
Engineers
I · Informed
DPO
C · Consulted
DSL lead
R · Responsible
Trust IT
C · Consulted

Curriculum library and content

CEO / trust board
I · Informed
Director of education
A/R · Accountable and Responsible
Solutions architect
C · Consulted
Technical PM
C · Consulted
Engineers
C · Consulted
DPO
I · Informed
DSL lead
I · Informed
Trust IT
I · Informed

Build and integration

CEO / trust board
I · Informed
Director of education
C · Consulted
Solutions architect
A · Accountable
Technical PM
R · Responsible
Engineers
R · Responsible
DPO
C · Consulted
DSL lead
I · Informed
Trust IT
C · Consulted

Go-live decision

CEO / trust board
A · Accountable
Director of education
R · Responsible
Solutions architect
C · Consulted
Technical PM
R · Responsible
Engineers
I · Informed
DPO
C · Consulted
DSL lead
C · Consulted
Trust IT
C · Consulted

Run, monitor and improve

CEO / trust board
I · Informed
Director of education
A · Accountable
Solutions architect
C · Consulted
Technical PM
C · Consulted
Engineers
R · Responsible
DPO
C · Consulted
DSL lead
C · Consulted
Trust IT
R · Responsible

R ResponsibleA AccountableC ConsultedI Informed· not involved

Where I'd fit

Option A

Lead the architecture

If there's no architect on the programme, I'd own the design end to end: the curriculum knowledge base, how pupil data is kept out of the model, the integration with your MIS and learning platform, and the gates. I'd work closely with your DPO and safeguarding leads, and report to your director of education or trust board.

Option B

Support your architect

If your trust's IT team or partner already has an architect, I'd take on the retrieval, name removal and drafting pipeline under their lead, and give them a second senior opinion on data protection, provider assurance against the DfE standards, and security.

Where this goes wrong

  1. Goes wrong

    Teachers keep pasting pupil work into free tools because the approved one is slower or harder to reach.

    How the design avoids it

    Make the approved route the easy one: single sign-on, inside the tools teachers already use, and fast enough for a Sunday evening.

  2. Goes wrong

    The assistant drafts from general knowledge, not the trust's curriculum, and quality varies academy to academy.

    How the design avoids it

    Retrieval from the approved library only, citations on every draft, and curriculum leads reviewing a sample each half term.

  3. Goes wrong

    Staff start to rely on the assistant to spot safeguarding concerns.

    How the design avoids it

    Say plainly, in training and on screen, that it isn't a detector. Teachers read every piece of work, and the DSLs own the process.

  4. Goes wrong

    Feedback drafts are pasted into books unread, and pupils notice.

    How the design avoids it

    Short, specific drafts, an edit-rate measure, and feedback policy that says the teacher's voice comes first.

  5. Goes wrong

    Pupil names slip through in file names, headers or handwriting.

    How the design avoids it

    Name removal on text and file metadata, an automated check on every prompt, and a monthly sample by the DPO.

On the horizon

Changes already announced or under way that affect this design. More in the UK horizon scan.

  1. Autumn 2026 to end of 2027
    DfE AI tutoring tools, co-created with teachers, trialled in secondary schools from autumn 2026, with the aim of making them available to schools by the end of 2027.

    Keep this assistant teacher-facing. If the trust adopts pupil-facing tutoring later, treat it as a separate product with the learner-facing standards, filtering and the Children's code in full.

  2. September 2026 to 2030
    The £23 million expansion of the DfE's EdTech Testbeds, a four-year programme in over 1,000 schools and colleges testing AI tools for workload and pupil outcomes.

    Measure workload with a baseline and a method you could share, so your evidence is comparable with what the testbed publishes.

  3. 2026–2027
    The ICO is discussing a possible edtech code with the DfE (June 2026), and must write a statutory code of practice on AI and automated decisions (SI 2026/425).

    Keep provider contracts clear on processor and controller roles, with a data map and a current DPIA. These were common gaps the ICO found in its edtech audits.

  4. Each September
    KCSIE and the DfE's product safety standards are reviewed regularly; the DfE says the standards may be extended as evidence grows.

    Add the assistant to the annual filtering and monitoring review, and re-check providers against the standards each year.

Questions to ask your partner or vendor

Good answers are specific. Vague answers to any of these are worth following up.

Copy them into your next supplier meeting

  1. Can you show, standard by standard, how your product meets the DfE's generative AI product safety standards?
  2. Is any pupil or staff work used to train or improve a model, and where does the contract say it isn't?
  3. How are pupil names removed before the model sees anything, and how do we test that it works?
  4. What exactly happens when pupil work contains a possible safeguarding concern?
  5. How does the assistant know which version of our scheme of work is current?
  6. What does it cost per teacher per year, at our size, and what happens to our data if we leave?

Planning something like this?

Whether you need someone to lead the design or to support the architect you already have, let's talk it through.

Sam Naseem
Sam NaseemBirmingham, UK · UK & Europe
Available now